Payment Policy

Payment Policy – LUXADOM LTD

1. COMPANY INFORMATION

Business Name: LUXADOM LTD
Company Registration Number: 16458612
Registered Address: Office 8030, 321-323 High Road, Chadwell Heath, Romford, RM6 6AX, United Kingdom
Email: support@luxadom.com
Phone: +44 7577 349651
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (UK Time)

2. SECURE PAYMENT PROCESSING

Your financial security is our priority. We use industry-standard Secure Sockets Layer (SSL) technology to encrypt all sensitive information transmitted during transactions, including personal details and payment data.

3. PAYMENT TERMS & CONDITIONS

- Currency: All transactions are processed in British Pounds (GBP)
- All prices displayed on our website include UK VAT. The price you see is the final price you pay.
- No additional VAT or hidden charges are added at checkout.
- Payment Verification: Orders are processed only after payment confirmation
- Data Protection: We do not collect, store, or have access to your complete payment card information

4. ACCEPTED PAYMENT METHODS

We accept the following secure payment options:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- Apple Pay
- Shopify Payments (secure payment gateway)

5. YOUR PAYMENT SECURITY

- All card payments are processed through secure, PCI-compliant payment gateways (Shopify Payments)
- We only receive order confirmation details, not your full payment information
- Your billing and shipping information is protected by encryption
- We do not store your full card details on our servers

6. REFUNDS

All refunds (for returns or cancellations) are processed back to the original payment method used at checkout. Refunds are normally issued within 14 days of us receiving and approving the returned items.

Please note that the time it takes for the refunded amount to appear in your account depends on your bank or card issuer (usually 3–10 business days). We do not control this part of the process.

7. ADDITIONAL INFORMATION

For shipping details and delivery information, please refer to our Shipping Policy.

For returns and refunds, please refer to our Refund & Returns Policy.

8. CONTACT US

For payment-related questions, contact our customer service:

Email: support@luxadom.com
Phone: +44 7577 349651
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (UK Time)
Address: Office 8030, 321-323 High Road, Chadwell Heath, Romford, RM6 6AX, United Kingdom
Company Registration Number: 16458612

We aim to respond to all payment-related queries within 24 hours.

Thank you for shopping with LUXADOM LTD.